Website Terms and Conditions

 


Terms of Use & Privacy Policy
Norus Projects
1. Acceptance of Terms
By accessing or using this website, registering interest in a project, or otherwise providing your personal information to Norus Projects and its related entities ("we", "us", "our"), you agree to these Terms of Use and Privacy Policy.
If you do not agree, you must cease using this website.
2. Website Use
This website is provided for general information and marketing purposes only.
You must not:

  • use this website unlawfully or in a way that may harm us or others
  • interfere with the operation or security of the website
  • copy, reproduce or exploit content without our prior written consent

We may suspend or terminate access at any time without notice.
3. No Reliance on Information
All website content is general in nature and subject to change.
To the maximum extent permitted by law:

  • we do not guarantee accuracy, completeness or currency
  • you must make your own enquiries and obtain independent advice
  • we are not liable for loss arising from reliance on website information

4. Intellectual Property
All content on this website is owned or licensed by us.
You are granted a limited licence to access and view content for personal use only.
5. Limitation of Liability
To the maximum extent permitted by law:

  • all implied warranties are excluded
  • we are not liable for indirect, incidental or consequential loss
  • we are not liable for website downtime, errors, or third-party failures

Nothing in these Terms excludes rights under the Australian Consumer Law that cannot be excluded.
PRIVACY6. Our approach to privacy
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We only collect, use and disclose personal information where it is:

  • reasonably necessary for our business activities, and
  • fair and proportionate in the circumstances

7. What personal information we collect
We may collect:

  • name, email, phone and address
  • enquiry, inspection and transaction details
  • financial or payment-related information (where applicable)
  • property preferences and purchasing intentions
  • device, usage and technical data (IP address, browsing behaviour)
  • any information you provide or authorise us to collect

8. How we collect information
We collect personal information when you:

  • submit enquiries or register interest
  • attend inspections or events
  • communicate with us or our agents
  • enter into transactions
  • interact with our website, advertising or digital platforms

We may also collect information from third parties (e.g. agents, marketing platforms, referrers) where permitted.
9. Purposes of collection and use
We use personal information for purposes including:

  • responding to enquiries and providing project information
  • managing sales processes, contracts and settlements
  • marketing current and future developments
  • administering promotions and referral programs
  • analytics, research and business improvement
  • complying with legal obligations

We will not use personal information for purposes that are unrelated, unexpected, or not reasonably necessary for our business.
10. Marketing and consent
We may send marketing communications about our developments and services.
Where required, we will obtain your consent before sending marketing.
You may opt out at any time using unsubscribe links or by contacting us.
We will give effect to opt-out requests within a reasonable timeframe.
11. Disclosure of personal information
We may disclose personal information where reasonably necessary, including to:

  • related entities and associated companies
  • real estate agents and sales representatives
  • IT, CRM, cloud and marketing service providers
  • professional advisers
  • financial institutions and settlement parties
  • business partners and joint venture participants
  • government or regulatory authorities

Where third parties act on our behalf, we take reasonable steps to ensure they handle personal information in accordance with applicable privacy laws.
12. Overseas disclosure
Some recipients of personal information may be located outside Australia.
We take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with Australian privacy principles.
By providing your information, you acknowledge and consent to such disclosures.
13. Cookies, analytics and profiling
We use cookies, analytics tools and similar technologies to:

  • monitor website performance and usage
  • improve functionality and user experience
  • deliver targeted advertising and marketing

This may involve profiling based on your interactions with our website and content.
You can control cookies through your browser settings, however some functionality may be affected.
14. Data security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access.
However, no system is completely secure and we cannot guarantee absolute security.
15. Data retention
We retain personal information only for as long as reasonably necessary for:

  • business and operational purposes
  • legal and regulatory compliance
  • dispute resolution and enforcement

We may retain information after dealings with you have ended where permitted by law.
16. Access, correction and deletion
You may request:

  • access to personal information we hold about you
  • correction of inaccurate or incomplete information
  • deletion of personal information

We will comply with such requests where required by law.
We may refuse or limit requests where permitted, including where:

  • retention is required for legal or contractual reasons
  • the information is necessary for legitimate business purposes

We may require identity verification before processing requests.
17. Complaints
If you believe we have breached privacy laws, you may submit a complaint via our contact form.
We will investigate and respond within a reasonable timeframe.
If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).
18. Changes to Terms
We may update these Terms from time to time.
The latest version will be published on our website and continued use constitutes acceptance.
19. Governing Law
These Terms are governed by the laws of Victoria, Australia.
20. Contact
For enquiries, access requests or complaints, please contact us via our website.
© Norus Projects